Privacy Policy

Last updated: January 2025

1. Introduction

XPlay Brasil respects your privacy and is committed to protecting your personal data. This policy explains what information we collect, how we use it and what your rights are.

2. Data We Collect

Account data: name, e-mail and password (encrypted) provided at sign-up
Payment data: processed by secure payment gateways; we do not store card data
Usage data: pages visited, videos watched, session time, used to improve the platform
Technical data: IP address, browser type, operating system and language
Cookies: used for authentication, language preferences and traffic analysis

3. How We Use Your Data

Providing and personalizing the service
Processing payments and managing subscriptions
Communication about your account (confirmations, support)
Fraud detection and protection of the platform
Compliance with legal obligations

4. Cookies

We use essential cookies (authentication, language) and analytical cookies (browsing behavior). You can set your browser to refuse cookies, but this may affect features of the site.

xplay_auth: user authentication
xplay_lang: language preference
xplay_age_ok: age confirmation (30 days)

5. Data Sharing

We do not sell your personal data. We share it only with:

Payment processors (to complete transactions)
Infrastructure providers (hosting, CDN)
Legal authorities when required by law

6. Data Retention

We keep your data for as long as your account is active. After the account is deleted, personal data is removed within 30 days, except where retention is required by law.

7. Your Rights

Under the LGPD (Law 13.709/2018), you have the right to:

Confirm the existence of processing of your data
Access, correct or request the deletion of your data
Withdraw consent at any time
Data portability

To exercise these rights, visit our contact page.

8. Security

We use SSL/TLS encryption on all connections, passwords stored with a secure hash (bcrypt) and access controls to protect your data against unauthorized access.

9. Contact of the Responsible Party

For privacy matters, get in touch via our support center.